(About)
A custodian built around the chain
VeloShip Global was founded in London on a simple idea: the people who store precious metal should be the same people who move it, insure it and stand behind its paperwork.
(Our story)
From logistics to custody
We began as a specialist logistics operation, moving bullion between London vaults, refiners and airports for dealers who needed someone dependable at every hand-over. Over time the same clients asked us to keep their metal, not just carry it.
Today we combine allocated vault custody with our own armoured fleet and carefully chosen air and ocean carriers. One team, one record and one accountable relationship — from the moment metal arrives at our dock to the day it leaves.
We remain deliberately focused. We do not trade metal, take positions or lend client assets. Our only business is keeping your metal safe and moving it well.
(Principles)
What we hold ourselves to
- (01)
Your metal is never ours
Every bar is allocated to its owner and held as bailee. We never lend, lease or pledge client assets.
- (02)
Two people, every time
No single person handles client metal alone — not in the vault, not on the road, not at the airport.
- (03)
If it isn’t written, it didn’t happen
Every deposit, movement and transfer generates a document, signed and filed before the day is over.
- (04)
Always answer
A named account manager, an operations desk that never sleeps and secure messaging in the portal. No call centres.
(Network)
London at the centre
Our head office and principal vault are in London. Partner vaults in five other financial centres let us store metal close to where it will be sold, and our operations desk coordinates every movement between them.
- LondonHead office & principal vault
- ZurichPartner vault
- DubaiPartner vault
- SingaporePartner vault
- Hong KongPartner vault
- New YorkPartner vault
- JohannesburgLogistics hub
- SydneyLogistics hub
(How we’re organised)
Four teams, one record
Custody
Receives, verifies, stores and releases metal, and keeps the bar-level register.
Logistics
Plans and escorts every movement, from armoured road runs to air and sea consignments.
Client services
Your account manager and the people who answer the portal’s messages.
Risk & compliance
Client checks, provenance, insurance and audit — the controls behind everything else.